Accelerate business growth with customer surveys

Easily create, send, and analyze survey and feedback text messages to enhance customer satisfaction, engage employees, and power smarter decisions.

Intuitive. Effective. Empowering.

Gain actionable insights with reliable and easy-to-use survey software.

Dedicated customer support

Receive hands-on guidance for setting up, sending, and analyzing customer feedback surveys.

Real-time feedback collection

Gather responses instantly via text message surveys with proven 46% or higher completion rate.

Automated workflows

Automatically send customer service surveys after interactions, purchases, or support calls.

Customizable and scalable

Create tailored customer satisfaction surveys and seamlessly integrate them into your existing platforms.

Surveys Use Cases

Unlock insights to elevate experiences

Send text message surveys and feedback request messages to improve customer satisfaction, employee engagement, and service quality.

Customer Satisfaction Surveys

Understand your customers better

Send customer feedback surveys to gather feedback after purchases, service calls, or interactions.
Identify areas to improve customer experience and build loyalty.

Employee Engagement Surveys

For a happy and motivated team

Collect feedback from employees to improve workplace satisfaction and productivity.
Use surveys to address concerns and identify opportunities for growth.

Event Feedback Surveys

Create events that people love

Send post-event feedback SMS messages to evaluate the success of your meetings, webinars, or conferences.
Use these insights to refine future events and improve attendee satisfaction.

Service Quality Feedback

Deliver better service

Automate survey text messages after support calls, repairs, or consultations.
Use this collected service feedback to identify strengths and areas for improvement.

Case Studies

What our clients say

“Esendex has been an invaluable partner to us. With a robust platform, high deliverability rates, compliance expertise and reliable support, the Esendex team has been key to our competitiveness in an increasingly complex space.”

I’m a relationship person, and everything we do hinges on that. Our relationship with Esendex goes back over twenty years and is about more than the technology they offer or pricing. I look for partners who are receptive to our ideas and can respond and adapt quickly to changes in the market.

Streamlining processes, simplifying customer orders, managing payments, tracking orders and sending timely customer communications is critical to improving operational efficiency and enhancing customer care. The Esendex solution is now a key element of our technical solution.

How to get started

Start sending SMS and MMS in no time. Our team will guide you through every step—from setting up to scaling up.

Talk to our team

Reach out to our team of experts by filling this form. We’ll walk you through the entire process, ensuring your setup goes smoothly.

Choose the right number for you

Choose a phone number format that best fits your campaign goals and budget. With our expert guidance, you can easily select the right option: short codes, 10 DLC, or toll-free numbers. If you already have a landline for texting, we can host it for you too.

Register your brand

Our expert team offers personalized 1:1 support to help you register your brand and set up your campaigns.

Start sending!

Seamlessly integrate our comprehensive API with your existing tech stack and watch your ROI soar.

Scale with SMS and MMS

Explore how text messaging can help grow other areas of your business—customer support, marketing promotions, notifications, and more.

Let’s get your business buzzing

Spark customer connections in minutes. Discover the full power of our mobile messaging platform—no hidden fees, just real results.