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MMS API

Enhance messaging impact with rich media content.

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Efficiently send and receive texts with seamless API integration.

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Automate calls and serve thousands simultaneously.

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Clean up your contact list to reach active numbers and cut costs.

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Validate addresses to optimize deliveries and reduce errors.
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Keep customers prepared with text messaging for utilities

Unlock the power of timely, proactive communication. From outage notifications to payment reminders, we help utility providers connect with customers efficiently and securely.

Unlock the power of timely, proactive communication. From outage notifications to payment reminders, we help utility providers connect with customers efficiently and securely.

Reliable messaging for everyday essentials

Help customers stay informed and ready with critical updates for the services they rely on. Whether it’s outages, payment reminders, or customer inquiries, we’ll deliver your message through secure channels, as scheduled.

Automated alerts for critical updates

Missed alerts can lead to chaos. Ensure your team and customers are informed when it matters most through SMS for utility providers.

Real-time alerts for customer support

Delayed responses frustrate customers. Use SMS for utilities to send real-time updates, resolve issues faster, and keep your customers in the loop.

Seamless API integrations

Disconnected systems slow you down. Integrate Esedex effortlessly with your existing tools to streamline communication and boost efficiency.

Built-in compliance and security

Non-compliance risks messaging send failures and missed points of connection. Stay secure and compliant from day 1 with help from our team of experts.

Utilities Use Cases

Proactive communication at critical moments

Ensure prompt delivery of relevant updates to keep your customers and employees informed and safe.

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Outage Notifications

Stay connected during service interruptions

Send real-time notifications with estimated restoration times for power, water, or gas outages.
Use MMS to share a link to the outage map or outage update feed.
Reduce customer inquiries by proactively delivering updates.

Payment Reminders

Encourage on-time payments through friendly reminders

Automate payment reminders to reduce missed payments and improve cash flow.
Provide links for secure and straightforward online payments.

Safety and Conservation Campaigns

Amplify conservation awareness with targeted campaigns

Send out safety messages during extreme weather conditions.
Share conservation advice to reduce energy and water consumption.
Provide automated alerts for water or electricity service updates.
Show your commitment to community well-being through relevant initiatives.

Proactive Customer Support

Create great customer experiences —every time

Use two-way messaging to quickly resolve customer issues and inquiries.
Escalate alerts to promptly address critical problems.

Utilities

Case Studies

Worry-free compliance and security

Data protection first

We encrypt all messages to protect sensitive customer information.

10DLC registration assistance

We help secure campaign approval and ensure compliance with carrier regulations.

Choose the right number type

Toll-free, 10DLC, or short codes—our team helps you select the best option for your messaging goals.

What our clients say

“Esendex has been an invaluable partner to us. With a robust platform, high deliverability rates, compliance expertise and reliable support, the Esendex team has been key to our competitiveness in an increasingly complex space.”

I’m a relationship person, and everything we do hinges on that. Our relationship with Esendex goes back over twenty years and is about more than the technology they offer or pricing. I look for partners who are receptive to our ideas and can respond and adapt quickly to changes in the market.

Streamlining processes, simplifying customer orders, managing payments, tracking orders and sending timely customer communications is critical to improving operational efficiency and enhancing customer care. The Esendex solution is now a key element of our technical solution.

Here for you 24/7

Our support team will happily assist you every step of the way.

Personalized onboarding

Receive step-by-step guidance in selecting your number type, registering your campaign, and setting up message workflows.

Seamless integration

Easily connect Esendex with your existing systems for notifications, billing, customization options, and troubleshooting.

Expert support anytime

Count on us—from setup to troubleshooting. Our US-based team is always ready to help, with no additional support fees or tiered subscriptions.

Let’s get your business buzzing

Spark customer connections in minutes. Discover the full power of our mobile messaging platform—no hidden fees, just real results.