Support patient wellbeing with HIPAA-compatible text messages

Boost your patient experience with effective communications. From appointment reminders to emergency alerts, we help you engage patients and improve outcomes with secure, HIPAA-compatible SMS for healthcare.

Easy and secure healthcare messaging

Empower your hospital or clinicians to efficiently connect with patients, enhancing care delivery and streamlining operations.

Dedicated support for healthcare providers

Receive expert guidance to set up tailored communication workflows for your practice or organization.

Regulatory compliance you can trust

Support HIPAA compliance with secure data encryption and built-in safeguards for patient communications.

Time-saving, automated workflows

Automate appointment reminders, prescription notifications, feedback surveys, and emergency alerts.

Improved patient engagement

Deliver personalized, timely messages across various touchpoints to keep patients informed and engaged.

Healthcare Services Use Cases

Timely communications for proactive care

Help facilitate better care by keeping patients informed, engaged, and on-schedule with automated, secure text messaging for healthcare.

Appointment Reminders

Reduce no-shows with automated appointment reminders

Improve scheduling efficiency by notifying patients about upcoming appointments.
Deliver reminders in a personalized and timely manner with our direct messaging for healthcare.
Allow patients to reschedule without the need for inbound administration calls.

Prescription Notifications

Keep patients on track with prescription notifications

Send automated reminders for prescription renewals, pickups, or refills.
Provide timely updates to improve adherence and patient outcomes.

Surveys and Feedback Collection

Gain insights to improve care quality

Use SMS surveys to collect feedback on patient experiences, staff performance, or service quality.
Leverage real patient insights to improve healthcare delivery and patient satisfaction.

Emergency Alerts

Send urgent updates in an instant

Notify patients and staff about emergencies, such as urgent health warnings, facility closures, or schedule disruptions.
Ensure timely delivery of essential updates to avoid confusion and improve safety.

General Patient Engagement Messaging

Guide patients through every step

Send personalized updates for all stages of the patient journey, from scheduling to follow-ups.
Outline specific protocols with patient segmentation based on care-received or scheduled appointment type.

Healthcare

Case Studies

Worry-free compliance and security

HIPAA-compatible guaranteed

Our built-in safeguards ensure full compliance with healthcare communication regulations.

Data encryption

We encrypt all patient data and messages to ensure confidentiality and security.

10DLC registration assistance

We help secure campaign approval and ensure compliance with carrier regulations.

What our clients say

“Esendex has been an invaluable partner to us. With a robust platform, high deliverability rates, compliance expertise and reliable support, the Esendex team has been key to our competitiveness in an increasingly complex space.”

I’m a relationship person, and everything we do hinges on that. Our relationship with Esendex goes back over twenty years and is about more than the technology they offer or pricing. I look for partners who are receptive to our ideas and can respond and adapt quickly to changes in the market.

Streamlining processes, simplifying customer orders, managing payments, tracking orders and sending timely customer communications is critical to improving operational efficiency and enhancing customer care. The Esendex solution is now a key element of our technical solution.

Here for you 24/7

Our support team will happily assist you every step of the way.

Personalized onboarding

Receive step-by-step guidance in selecting your number type, registering your campaign, and setting up message workflows.

Seamless integration

Easily connect Esendex with your existing systems for notifications, billing, customization options, and troubleshooting.

Expert support anytime

Count on us—from setup to troubleshooting. Our US-based team is always ready to help, with no additional support fees or tiered subscriptions.

Let’s get your business buzzing

Spark customer connections in minutes. Discover the full power of our mobile messaging platform—no hidden fees, just real results.