Create delightful moments with seamless communication

Enhance guest satisfaction with instant, personalized SMS. From reservation updates to tailored experiences, our hospitality text messaging solutions deliver smooth, secure, and stress-free communication.

Reliable messaging for
customer connection

Deliver delight with every interaction. Whether you run a restaurant, spa, gym, or hotel, we help you stay connected with your customers across multiple touchpoints.

Automated messages

Instant updates increase peace of mind. Automate notifications like hotel SMS valet requests and hospitality thank-you messages for confirmed bookings.

Real-time alerts for customer support

Use SMS marketing for restaurants to send real-time updates, manage a restaurant text message waitlist, or notify guests of last-minute changes.

Seamless API integrations

Effortlessly integrate Esedex with your existing tools to streamline communication—from hotel text messaging systems to restaurant SMS solutions.

Built-in compliance and security

Non-compliance risks heavy fines and lost trust. Stay secure and compliant from day 1 with help from our team of experts.

Hospitality Use Cases

Elevate each experience

Increase customer satisfaction with automated reservation confirmations, personalized messages, and timely updates for a smoother, more memorable experience.

Reservation Confirmations

Enjoy ease and convenience

Send friendly restaurant or hotel booking confirmation SMS, reminders, and updates—all in just a few clicks.

Personalized Guest Messages

Give the VIP treatment with tailored messages

Deliver personalized offers, spa welcome messages, dining recommendations, or activity initiatives—straight to their inbox.
Answer questions in real-time through two-way messaging.
Connect on a more personal level to capture attention and increase conversions.

Membership Updates and Notifications

Increase engagement with timely updates

Send automated updates about membership renewals, promotions, or class schedules.
Keep customers engaged with spa promotion messages or exclusive SMS hotel deals.

Proactive Customer Support

Gather feedback effortlessly to build customer loyalty

Understand your customers’ needs and preferences through post-visit feedback.
Use event text messaging services to ensure smooth communication during any gathering.

Hospitality

Case Studies

Worry-free compliance and security

Data protection first

We encrypt all messages to protect sensitive customer information.

10DLC registration assistance

We help secure campaign approval and ensure compliance with carrier regulations.

Choose the right number type

Toll-free, 10DLC, or short codes—our team helps you select the best option for your messaging goals.

What our clients say

“Esendex has been an invaluable partner to us. With a robust platform, high deliverability rates, compliance expertise and reliable support, the Esendex team has been key to our competitiveness in an increasingly complex space.”

I’m a relationship person, and everything we do hinges on that. Our relationship with Esendex goes back over twenty years and is about more than the technology they offer or pricing. I look for partners who are receptive to our ideas and can respond and adapt quickly to changes in the market.

Streamlining processes, simplifying customer orders, managing payments, tracking orders and sending timely customer communications is critical to improving operational efficiency and enhancing customer care. The Esendex solution is now a key element of our technical solution.

Here for you 24/7

Our support team will happily assist you every step of the way.

Personalized onboarding

Receive step-by-step guidance in selecting your number type, registering your campaign, and setting up message workflows.

Seamless integration

Easily connect Esendex with your existing systems for notifications, billing, customization options, and troubleshooting.

Expert support anytime

Count on us—from setup to troubleshooting. Our US-based team is always ready to help, with no additional support fees or tiered subscriptions.

Let’s get your business buzzing

Spark customer connections in minutes. Discover the full power of our mobile messaging platform—no hidden fees, just real results.